Flow.Documentation

Governance profile and RACI

9 steps± 6 minVideoVerified 27 Oct 2026
  1. Step 1 · Open the governance profile
  2. Step 2 · Make a draft
  3. Step 3 · Give a gate one more approver
  4. Step 4 · Put controls from the library on the chain
  5. Step 5 · Fix a RACI rule
  6. Step 6 · Rehearse
  7. Step 7 · Submit the draft
  8. Step 8 · Approve as management
  9. Step 9 · Security approves: the version applies

The governance profile sets down how projects run with you: the stages from request to evidence, who approves at which gate, which controls apply and who does what per stage (RACI). You change it in a draft, see straight away what changes and what goes wrong, and have the draft approved by security and management: two different people. Only then does the new version apply, and every decision is in the decision ledger.

Watch the whole guide as a video9 steps in one film
Step 1 / 9

Open the governance profile

Open Governance from your organisation in the portal and sign in through the portal. Click Profile on the left and choose a stage in the explorer: in the middle is the chain, thirteen stages from Request to Evidence. Purple are stages where people decide (with a gate), pink where AI Colleagues do the work, green where controls guard the conditions.

  1. Click Profile
Open the governance profile · Click Profile
  1. Click 3 Accept and fund
Open the governance profile · Click 3 Accept and fund
Open the governance profile · The chain of the active version, with what you can do now at the top.
Step 2 / 9

Make a draft

The active version never just changes. Click Make a draft: you work in a copy, version 2. The active version stays in force until the draft is approved.

  1. Click Make a draft
Make a draft · Click Make a draft
Make a draft · Version 2 is in the explorer as a draft, above the active version 1.
Step 3 / 9

Give a gate one more approver

Choose the stage Accept and fund. In the inspector on the right is the gate: who approves, how many approvals, and whether it must be two different people. Click Security: from now on security looks along at every assignment you take on. The number says how many people hold that duty now.

  1. Click 3 Accept and fund
Give a gate one more approver · Click 3 Accept and fund
  1. Click Security
Give a gate one more approver · Click Security
Give a gate one more approver · Management, Project manager and Security approve; Security has 1 person.
Step 4 / 9

Put controls from the library on the chain

Click Control library: next to the chain you search controls by article or topic, from DORA, NIS2, the AI Act, the GDPR and more. Choose DORA and click Apply the DORA pack: first you see what changes, per stage. Only Apply puts it on the chain, and it can be undone in one go.

  1. Click Control library
Put controls from the library on the chain · Click Control library
  1. Click DORA
Put controls from the library on the chain · Click DORA
  1. Click Apply the DORA pack
Put controls from the library on the chain · Click Apply the DORA pack
Put controls from the library on the chain · What the DORA pack changes, per stage.
  1. Click Apply (2 changes)
Put controls from the library on the chain · Click Apply (2 changes)
Step 5 / 9

Fix a RACI rule

Click RACI at the top: per stage who carries it out (R), who is accountable (A), who is consulted (C) and who is kept informed (I). The matrix guards the rules. Make the AI Colleague Product owner accountable at Estimate (click the cell and type A) and the cell turns red: an AI Colleague is never accountable, and whoever has A belongs to the gate. Fix it: click the cell of Project manager and type A. The AI Colleague becomes responsible (R) again by itself.

  1. Click RACI
Fix a RACI rule · Click RACI
  1. Click Product owner (AI Colleague) at Estimate
Fix a RACI rule · Click Product owner (AI Colleague) at Estimate
Fix a RACI rule · Red: an AI Colleague is never accountable.
  1. Click Project manager at Estimate
Fix a RACI rule · Click Project manager at Estimate
Fix a RACI rule · Every stage again has one accountable and at least one responsible.
Step 6 / 9

Rehearse

Open Rehearse at the bottom and click Start rehearsal. An example project runs through the chain with the people you have now, before anyone signs. Per stage you see whether it gets through and if not, who is missing. In a new organisation almost everything gets stuck: nobody holds the duties that do the work or open a gate yet, such as Project manager. With Example roster you try what happens when someone gets a duty, without changing anything.

  1. Click REHEARSE
Rehearse · Click REHEARSE
  1. Click Start rehearsal
Rehearse · Click Start rehearsal
Rehearse · Per stage whether it gets through; a stage that gets stuck says who is missing.
Step 7 / 9

Submit the draft

At the top, What next? says your draft is in order. Click Submit for approval. Choose from when the version applies, write in one sentence why, and click Submit. From then on the draft is fixed.

  1. Click Chain
Submit the draft · Click Chain
  1. Click Submit for approval
Submit the draft · Click Submit for approval
  1. In In force from, type today
  2. In Why this version?, type Security looks along at every assignment we take on; DORA controls across the whole chain.
Submit the draft · In In force from, type today; In Why this version?, type Security looks along at every assignment we take on; DORA controls across the whole chain.
  1. Click Submit
Submit the draft · Click Submit
  1. Click Yes, submit
Submit the draft · Click Yes, submit
Submit the draft · Version 2 is submitted and waits for two approvals: security and management.
Step 8 / 9

Approve as management

You hold the duty Management. In What next? click Review: you see why this version is needed and what changes. Click Approve as Management and confirm. You may approve your own draft, but the second approval must come from someone else.

  1. Click Review
Approve as management · Click Review
  1. Click Approve as Management
Approve as management · Click Approve as Management
  1. Click Yes, approve
Approve as management · Click Yes, approve
Approve as management · Management has approved; security is still open.
Step 9 / 9

Security approves: the version applies

Sam holds the duty Security. At My work he sees that version 2 is waiting for him, opens the profile and approves as Security. With two approvals by two different people, version 2 is active from the chosen day. Both decisions are in the decision ledger, with who, when and as which duty.

  1. Click Profile
Security approves: the version applies · Click Profile
  1. Click 3 Accept and fund
Security approves: the version applies · Click 3 Accept and fund
  1. Click Version 2 Submitted 1 of 2 approvals SE AS
Security approves: the version applies · Click Version 2 Submitted 1 of 2 approvals SE AS
  1. Click Review
Security approves: the version applies · Click Review
  1. Click Approve as Security
Security approves: the version applies · Click Approve as Security
  1. Click Yes, approve
Security approves: the version applies · Click Yes, approve
Security approves: the version applies · Version 2 is active, approved by two people.
  1. Click Decisions
Security approves: the version applies · Click Decisions
  1. Click All decisions 5
Security approves: the version applies · Click All decisions 5
Security approves: the version applies · The decision ledger: submitted, approved by management and by security, in force.

This guide was carried out step by step on 27 Oct 2026 by an automated test on Flow (version 7d21bad8).