Platform admin: help customers and update every environment
Whoever runs Flow for others works under Admin: Overview, Customers, Updates, Contact and Marketplace. There you find every organisation, invite people into an organisation, open the settings of any environment and bring every environment to a new Flow version in one round: the personal Flows first, then Development, Test and Acceptance, Production last. Customers see the round coming beforehand. A customer makes their organisation themselves.
Open Admin
Platform administrators see Admin at the top. Admin has five places: Overview (every figure), Customers, Updates, Contact (questions from the website) and Marketplace (reviewing public requests). To customer view takes you back to your own portal. Where everything is, you also see in Admin, for InnTelligence.
Find a customer
Under Customers are all organisations, with their environments and people; search by name or by someone in it. A customer makes their organisation themselves, with their own account: that way it is always clear who its owner is. Admin never makes one on someone else's behalf.
Open the settings of any environment
Under Customers · Environments you search all environments of all customers. Settings opens that environment's page: version, AI keys, add-ons, secrets, addresses, cloud identity and safety. Every change is recorded in your name in the audit log. The environment's content stays the customer's: opening it and looking along only happen with the customer's permission.
Plan an update round
Under Updates you choose the version and which environments take part: all, only personal, Development and Test (the rest later), or per organisation. Each choice shows how many environments it is. The round goes in waves; if an environment does not come up healthy, it goes back and the round stops before Production.
This guide was carried out step by step on 28 Oct 2026 by an automated test on Flow (version 96971699).



























