Answering feedback

In the portal, under Environments, click Development, and there Open. Flow opens in a new tab and you are signed in straight away.

In the explorer, under Home for colleagues, is Feedback. You see everything colleagues told you, newest first: what it is about, the thumb, whether a screenshot came with it, from whom and when. Filter by subject, thumb or status. Below the list, per AI Colleague and dashboard, is how many thumbs up and down.

Click the feedback about the home. You see what Sanne wrote, on which page, and her screenshot: the highlighted part is what it is about. What she blacked out never left her browser. Screenshots are personal data: only people who may read feedback see them, and they go with the feedback.

Write a reply and click Send reply. Sanne sees it in her home: the bell gets a notification, and under Feedback your reply is with her message. Never by mail: the content stays in the environment. The status becomes Answered by itself.

Open the thumbs down for the HR colleague: Sanne writes why the answer was wrong. Click Make it a test case: the question she asked becomes a test case of the HR colleague, and the AI Colleague opens. Fill in there what the right answer must contain; before the next version the whole set of test cases runs, so it does not happen again. The feedback goes to Closed.